Customer Testimonials

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Google May 18, 2019
 

I've been to all three VW dealers for service that are close to Buffalo & honestly they're all pretty similar. Towne gets points for participating in the CARFAX Service Network, VW Service Coupons & not leaving my car smelling like an ashtray like another dealer.I docked the star because my oil change did not show-up correctly on the CARFAX so it doesn't look like I actually did it according to CARFAX. Not sure why this is the case as at another dealer it came through just fine. I know it's a small detail, but with the abysmal VW resale value I want to make sure I get every dollar for it in a few years when I trade it in & I feel like a complete CARFAX Service History helps.

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Google May 14, 2019
 
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Google May 10, 2019
 
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Google May 2, 2019
 
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Google May 1, 2019
 

The staff consists of professionals, exemplified by their excellent service to their customer accommodation and appreciation.

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Google Apr 27, 2019
 

as always the best service in town would not take my vehicles any where else

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Google Apr 27, 2019
 

Service manager actually walk me out to my car to make sure everything was perfect .great experience!

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Google Apr 19, 2019
 

Bought a awesome jetta there 3 years ago and have not had 1 problem with it at all.great helpful staff too they don't pounce on you like some sales people do.i respect that

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Google Apr 17, 2019
 

Visit to correct a "recall" issue. Deborah was efficient; she kept me informed on the vehicle's progress. Thanks..

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Cars Apr 17, 2019
 

Always fast, friendly and done right! I have a ten-year-old car that they service as if it were new. (Although i must admit I’ve had to have it serviced very infrequently. It’s a great car!) Every member of the staff is friendly, courteous and helpful. Each does his/her job with precision and integrity. They have an incredibly comfortable waiting area, but you rarely spend much time there because the service is fast and efficient! Get the feeling I’m impressed with Schmitt’s/Towne VW? Absolutely!

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